Indian companies have been slow to adopt the use of Artificial Intelligence (AI) in the human-resources department (HR department), according to Bruhat’s BIGSIGHTS 2019 report.
Chennai-based Bruhat Insights Global (BIG) is a company that utilizes artificial intelligence to make it easier for hiring corporates, among other things.
The report is based on their survey among 262 organizations in India.
Bruhat Insights Global launched this nation-wide survey to understand the penetration of AI at the organizational level, covering a range of industry verticals – Education, Financial Services, Healthcare Services, IT services, Manufacturing, Media, Retail and Service Industry and to dwell deeper on different stages of the adoption levels of AI.
According to the report, 41% of the companies are still at a nascent stage in the adoption of AI.
According to the survey report, 29% of the organizations have 30-50% of systems in HR using data and analytics, while only 5% of the companies have adopted AI in HR Systems completely.
The report states that 49% of the organizations fear AI can interpret culture based organizational decisions quite differently from what has been the norm, which can lead to wrong management decisions, inadvertent exposure and misuse of organizational data.
Umasanker Kandaswamy, Joint Director & COO, Bruhat Insights Global, said, “Whilst technology has been the backbone of India’s progressive growth, the usage of this (technology) in the most important function of an organization, which is people, is far behind. For any company to succeed in this dynamic business landscape, the people part plays a major role in which, AI – powered by data, certainly an element to be considered.”
“We are very happy to introduce this survey and I am confident that it will help organizations to relook at their HR systems and align their decisions in order to achieve better growth,” he said.
The report stated that Education, IT, and BFSI, industries are leading the adoption of AI in their HR functions – 75% of organizations in Education, followed by 67% of organizations in IT and 58% of organizations in BFSI – making substantial progress in creating a “cool” employee experience.
However, the findings from the survey revealed that Media and Entertainment industry falls behind as compared to other industries with 75% of the organizations yet to enter the space of leveraging the power of data.
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